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Debris Public Information Templates
These outreach templates and tools are designed for local governments and other partners to customize and use to provide information to communities, residents, and other stakeholders before, during, and after a debris-generating event. Tools include graphics that can be used on social media posts, on websites, and on flyers; flyers and videos with easy to understand instructions for the proper method to sort and set out debris; public information / news release templates; and tips for setting up a call center.
Customizable Graphics / Messages
Customizable graphics and suggested messages can be used by local governments and other partners to edit and share in any way, including on social media platforms, on websites or in emails, or as print flyers. Graphics are available in three different orientations-vertical (story), horizontal, and square. Links to download the graphics are below.
Image Download | Suggested Messages and Hashtags | Image Preview |
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MINIMIZE PROJECTILES ☝️ In preparation for (Tropical Storm/Hurricane Name), check your yard for potential wind-driven projectiles. Everyday objects around your home can become deadly missiles in high winds including lawn furniture, children’s toys, garden tools, wind chimes, bird feeders, etc. Items that can’t be removed should be grouped together and secured to prevent them from becoming airborne. 🌳 The time to trim your trees is before hurricane season. If you must prune a tree to prevent dead branches from potentially causing damage or harm, hire a certified tree professional. Schedule a bulky waste pickup with your trash collector to collect any smaller dead branches or place them in your garage until after the storm has passed. Never stack tree trimmings near fire hydrants, storm drains, guy wires, or utility structures. For more information, visit www.putlinkhere.com. We thank you for your cooperation. #StormPreparation #TropicalStormName/#HurricaneName |
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MAKE SURE THAT RAIN GOES DOWN THE DRAIN! You can help prevent localized flooding in your neighborhood! Follow these tips to keep stormwater flowing in the right direction: DO-
DON'T-
Keeping drains clear helps prevent standing water during rain events – reducing ponding (and mosquitos!) and flooding of roadways and properties. For more information, visit www.putlinkhere.com. We thank you for your cooperation. #StormDrains #Stormwater #Flooding |
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DEBRIS vs. TRASH To help speed up the removal of disaster debris, follow these tips: 🚫DON’T BAG YOUR DEBRIS 👌DO BAG REGULAR GARBAGE Keeping your debris and trash separated will help ensure a faster recovery of our community! For more information, visit www.putlinkhere.com. We thank you for your cooperation. #DisasterDebris #DisasterRecovery |
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SEVEN SIMPLE SAFETY TIPS AFTER THE STORM
Remember, first responders are stretched to the limit after a disaster, don’t let a preventable injury add to their calls! For more information, visit www.putlinkhere.com. We thank you for your cooperation. #SafetyFirst #AfterTheStorm #HurricaneRecovery #DisasterRecovery |
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TIMELINE OF DEBRIS OPERATIONS Staff and contractors are working diligently to pickup debris as quickly and as safely as possible. We appreciate your patience. As cleanup continues, keep this in mind:
If you feel your property was missed or if you have any questions regarding debris removal, visit WEBSITE and or call PHONE NUMBER. #HurricaneDebris #DisasterRecovery |
Customizable Graphics / Messages - Chinese
Customizable graphics and suggested messages can be used by local governments and other partners to edit and share in any way, including on social media platforms, on websites or in emails, or as print flyers. Graphics are available in three different orientations-vertical (story), horizontal, and square. For your convenience, the messages and graphics are translated to Chinese. Links to download the graphics are below.
Image Download | Suggested Messages and Hashtags | Image Preview |
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减少抛物危害 ☝️ 为防范(热带风暴/飓风名称),请检查您的院落中是否存在可能因大风而成为抛物的物体。家中的日常物品在大风中可能变成致命抛物,包括草坪家具、孩子的玩具、花园工具、风铃、鸟食槽等。无法移除的物品应集中存放并进行固定,防止其被吹离地面。 🌳 飓风季节前应对树木进行修剪。如果您必须修剪树木,防止枯枝造成潜在损害或伤害,请寻求资质合格的树木专家进行处理。与垃圾清理员预约垃圾集中清理时间,将较小的枯树枝进行收集或放入车库,直至风暴结束。切勿将树枝堆放在消防栓、下水道、电线或公用事业设施附近。 要查看更多信息,请访问 www.putlinkhere.com。感谢您的配合。 #风暴防范 #热带风暴名称/#飓风名称 |
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风暴排洪 确保雨水能够流进下水道! 应做事项:
禁做事项:
保持下水道通常有助于防止雨天积水形成,从而减少水坑(和蚊虫!),避免路面与设施积水。 要查看更多信息,请访问 www.putlinkhere.com。感谢您的配合。 #风暴排水 #风暴雨水 #洪水 |
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杂物和垃圾 为加快灾后杂物清理工作,请遵循以下贴士: 🚫请勿将杂物打包 👌请将普通垃圾打包 将杂物与垃圾分开存放将有利于社区加快灾后恢复工作进程! 要查看更多信息,请访问 www.putlinkhere.com。感谢您的配合。 #灾后杂物 #灾后恢复 |
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风暴结束后的七条简单安全贴士
切记,灾难发生后,急救人员的工作量已达极限。不要因可预防伤害而增加急救人员的工作量! 要查看更多信息,请访问 www.putlinkhere.com。感谢您的配合。 #安全第一 #风暴过后 #飓风恢复 #灾后恢复 |
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杂物清理时间表 工作人员和承包商将尽快投入杂物清理工作。感谢您的耐心等待。清理工作开展过程中,请注意:
如果您认为财产丢失,或如果您就杂物清理有任何疑问,请访问网站和/或拨打电话号码。 #飓风杂物 #灾后恢复 |
Customizable Graphics / Messages - Spanish
Customizable graphics and suggested messages can be used by local governments and other partners to edit and share in any way, including on social media platforms, on websites or in emails, or as print flyers. Graphics are available in three different orientations-vertical (story), horizontal, and square. For your convenience, messages and graphics are translated to Spanish. Links to download the graphics are below.
Image Download | Suggested Messages and Hashtags | Image Preview |
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Minimicemos los proyectiles ☝️ En preparación para (nombre de la tormenta tropical/huracán), revise su jardín en busca de posibles proyectiles que pueda impulsar el viento. Con los vientos fuertes, los objetos de uso diario de su hogar pueden convertirse en misiles mortales, como los muebles de jardín, los juguetes de los niños, las herramientas de jardinería, los carillones, los comederos para pájaros, etc. Los objetos que no puedan retirarse deben agruparse y atarse para evitar que vuelen por el aire. 🌳 El momento de podar los árboles es justo antes de la temporada de huracanes. Si necesita podar un árbol para evitar posibles daños o destrozos causados por ramas secas, contrate a un profesional certificado. Programe una recolección de residuos voluminosos con su recolector de residuos para retirar las ramas secas más pequeñas o llévelas al garaje hasta que haya pasado la tormenta. Nunca apile los recortes de ramas cerca de hidrantes, desagües de lluvia, cables de sujeción o estructuras de servicios públicos. Para más información, visite www.putlinkhere.com. Gracias por su cooperación. #StormPreparation #TropicalStormName/#HurricaneName |
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¡ASEGÚRESE DE QUE LA LLUVIA SE ESCURRA POR EL DESAGÜE! ¡Usted puede ayudar a prevenir inundaciones localizadas en su vecindario! Siga estos consejos para mantener el flujo del agua de lluvia en la dirección correcta: QUÉ HACER:
QUÉ NO HACER:
Mantener los desagües despejados ayuda a evitar que el agua de lluvia se estanque, lo cual reduce los charcos (¡y los mosquitos!) y la inundación de calles y propiedades. Para más información, visite www.putlinkhere.com. Gracias por su cooperación. #StormDrains #Stormwater #Flooding |
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Desechos vs. residuos Para ayudar a acelerar la remoción de desechos del desastre, siga estos consejos: 🚫 NO COLOQUE SUS DESECHOS EN BOLSAS 👌 SOLO COLOQUE EN BOLSAS LOS RESIDUOS NORMALES ¡Mantener los desechos separados de los residuos ayudará a garantizar una recuperación más rápida de nuestra comunidad! Para más información, visite www.putlinkhere.com. Gracias por su cooperación. #DisasterDebris #DisasterRecovery |
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Siete sencillos consejos de seguridad después de la tormenta
Recuerde: después de un desastre, los primeros socorristas están muy atareados. ¡No permita que una lesión prevenible aumente su trabajo! #SafetyFirst #AfterTheStorm #HurricaneRecovery #DisasterRecovery |
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Programación de las operaciones de limpieza de desechos El personal y los contratistas están trabajando intensamente para retirar los desechos de la manera más rápida y segura posible. Agradecemos su paciencia. Mientras continúa la limpieza, tenga en cuenta lo siguiente:
Si usted cree que su propiedad fue omitida o tiene alguna pregunta sobre la remoción de desechos, visite el SITIO WEB o llame al NÚMERO DE TELÉFONO. #HurricaneDebris #DisasterRecovery |
Customizable Graphics / Messages - Vietnamese
Customizable graphics and suggested messages can be used by local governments and other partners to edit and share in any way, including on social media platforms, on websites or in emails, or as print flyers. Graphics are available in three different orientations-vertical (story), horizontal, and square. For your convenience, messages and graphics are translated to Vietnamese. Links to download the graphics are below.
Image Download | Suggested Messages and Hashtags | Image Preview |
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Giảm Thiểu Vật Bị Cuốn Văng ☝️ Để chuẩn bị cho (Tên Bão nhiệt đới/Bão), hãy kiểm tra sân nhà quý vị để tìm các vật thể có khả năng bị gió cuốn văng. Các vật dụng hàng ngày xung quanh nhà quý vị có thể trở thành vật bị cuốn văng gây chết người khi có gió lớn bao gồm đồ đạc trên bãi cỏ, đồ chơi trẻ em, dụng cụ làm vườn, chuông gió, máng cho chim ăn, v.v. Những đồ vật không thể chuyển đi phải được nhóm lại với nhau và buộc chặt để ngăn chúng bay vào không trung. 🌳Thời điểm cắt tỉa cây cối của quý vị là trước mùa bão. Nếu quý vị phải tỉa cây để ngăn cành chết có khả năng gây hư hỏng hoặc tổn hại cây, hãy thuê chuyên gia về cây được chứng nhận. Lên lịch thu gom rác cồng kềnh với người thu gom rác để thu gom bất kỳ cành chết nhỏ hơn nào hoặc để chúng trong nhà để xe của quý vị cho đến khi cơn bão đi qua. Không bao giờ xếp cành cây gần vòi cứu hỏa, cống thoát nước mưa, dây điện hoặc các công trình tiện ích. Để biết thêm thông tin, hãy truy cập www.putlinkhere.com. Chúng tôi xin cảm ơn sự hợp tác của quý vị. #StormPreparation #TropicalStormName/#HurricaneName |
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Cống Thoát Nước Mưa HÃY ĐẢM BẢO NƯỚC MƯA THOÁT XUỐNG CỐNG! HÃY LÀM:
ĐỪNG LÀM:
Giữ cho cống thoát nước thông thoáng giúp ngăn chặn tình trạng ứ đọng khi trời mưa – giảm tình trạng đọng nước (và muỗi!) cũng như lũ lụt trên đường và nhà cửa. Để biết thêm thông tin, hãy truy cập www.putlinkhere.com. Chúng tôi xin cảm ơn sự hợp tác của quý vị. #StormDrains #Stormwater #Flooding |
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Mảnh Vụn Rác Thải Và Rác Sinh Hoạt Để giúp tăng tốc độ loại bỏ các mảnh vụn rác thải sau thảm họa, hãy làm theo các mẹo sau: 🚫ĐỪNG CHO MẢNH VỤN RÁC THẢI DO THẢM HỌA VÀO TÚI 👌ĐÓNG TÚI RÁC THẢI THÔNG THƯỜNG Việc tách biệt mảnh vụn rác thải sau thảm họa và rác thải thông thường của quý vị sẽ giúp đảm bảo cộng đồng của chúng ta phục hồi nhanh hơn! Để biết thêm thông tin, hãy truy cập www.putlinkhere.com. Chúng tôi xin cảm ơn sự hợp tác của quý vị. #DisasterDebris #DisasterRecovery |
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Bảy Lời Khuyên An Toàn Đơn Giản Sau Cơn Bão
Hãy nhớ, những người ứng cứu tuyến đầu đã căng thẳng hết sức sau thảm họa, đừng để họ phải nhận thêm cuộc gọi chỉ vì một chấn thương có thể phòng tránh được! Để biết thêm thông tin, hãy truy cập www.putlinkhere.com. Chúng tôi xin cảm ơn sự hợp tác của quý vị. #SafetyFirst #AfterTheStorm #HurricaneRecovery #DisasterRecovery |
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Mốc Thời Gian Hoạt Động Xử Lý Các Mảnh Vụn Nhân viên và nhà thầu đang làm việc siêng năng để thu dọn các mảnh vụn nhanh chóng và an toàn nhất có thể. Chúng tôi đánh giá cao sự kiên nhẫn của quý vị. Khi quá trình dọn dẹp tiếp tục, hãy ghi nhớ điều này:
Nếu quý vị cảm thấy nhà mình bị bỏ sót hoặc nếu quý vị có bất kỳ câu hỏi nào liên quan đến việc dọn rác, hãy truy cập TRANG WEB và gọi tới SỐ ĐIỆN THOẠI. #HurricaneDebris #DisasterRecovery |
Proper Debris Separation Flyers and Videos
Flyers and videos that provide easy to understand instructions for the public in both English and Spanish on the proper method to sort and set out debris.
Public Information Release Templates
Each template provides preparation and response information about debris-generating events. You can use all or part of these templates and replace any broad information with information specific to your community, constituents, and partners.
Establishment of a Call Center
A call center, manned with trained staff to answer questions from callers, can be an effective tool to help provide information to the public and dispel rumors regarding debris operations. It can also help to gauge the effectiveness of public information efforts. If the call center begins receiving many calls regarding a certain issue, the PIO could then address that issue in an upcoming press release, social media post, or press conference. Several considerations in establishing a call center include:
- Facility – Ensure the call center will be in a facility with an adequate number of phones and workstations for the anticipated call volume.
- Staffing – Ensure that adequate staff will be available to answer the anticipated volume of calls. Schedule staff breaks and lunches, so staff do not all leave at the same time leaving phones unattended. If there is not enough staff to man the call center, explore using other resources, such as 211, contract resources, or other possible resources for answering telephone inquiries.
- Training – Ensure staff and volunteers working the call center are trained in proper phone etiquette and in operation of the phone equipment. Conduct a briefing for incoming staff. Provide them with a document containing the most frequently asked questions and answers to guide their responses to callers. Make sure they understand the importance of staying on message. If they are asked a question from a caller that has not been previously addressed, have the call taker write down the question for submittal to the PIO or his or her designee for prompt follow-up with the caller.
- Documentation – Provide call takers with a checklist so that types of calls received can be monitored. Update the frequently asked questions document often to ensure staff have the most current information to offer callers. Collect their checklists at the end of their shift. Make sure staff and volunteers record the times they work in the call center.
- Stress – Answering calls from affected individuals during a disaster can be very stressful on those trying to assist callers. Observe staff for signs of stress and fatigue. Ensure staff take breaks as needed. Conduct a debriefing at the end of the call taker’s shift.
Links and Other Resources
H-GAC's Disaster Debris Management Program has complied this list of disaster debris resources to assist you in preparing for and managing the effects of a disaster.
FEMA Forms
( 17)
FEMA Guidance Documents
( 5)
Natural Resource Conservation Service Publications
( 2)
Texas State Agency Guidance Resources
( 7)
H-GAC Publications
( 11)
To use this spreadsheet input information specific to your community in column D of the worksheet tab. By doing so, it will adjust the estimated debris quantities, and subsequently the pricing, on the pricing tab.